If you're one of the people who did'nt apply on time (right around 120 days), and have read every article in every forum like I have, you may find the following comprehensive guide useful:
60-day since receipt notice step
1) If EAD receipt notice > 60 days and your EAD will expire 2 weeks, get a letter from your HR that you will be terminated (some companies, terminate and rehire, so this is an option, but again if you think its risky dont do it) and fax it or email it via your attorney to USCIS(information below)
70-day since receipt notice step
2) Contact your 2 State Senators and one congress person (also called representative). You can find who your congress person is from
http://www.contactingthecongress.org/ . You will need to write a request letter with your receipt number, notice & receipt dates, and alien number, current ead expiration date, sign the privacy release forms, copies of i-485 and i-765 application notices. Fax and mail it to them. Call to confirm they've received it the same afternoon or next day (you are usually assigned an immigration case worker at the office)
3) Get a letter from your manager that this will be a financial loss to your company (if applicable) and FAX it to your processing center.
Vermont (VSC) fax number: 1-802-527-4816
California (CSC) fax number: 1-949-389-8070 and 1-949-389-8689
Texas (TSC) fax number: 1-214-962-2632
Nebraska (NSC) fax number: 1-402-219-6344 and 1-402-219-6171
75-day since receipt notice step
3) a) Call USCIS at 1-800-375-5283 and give the applicable reasons. Only financial loss as the reason doesnt seem to work for some people, so have additional applicable reasons (close to 90 days, health insurance loss, emergency if you're losing your license).
b) Write a letter to USCIS, and fax it to the above numbers.
c) FedEX overnight the letter with supporting documents (can be done on the 74th day)
d) email scanned documents to your service center
�¢ï¿½� California Service Center: csc-ncsc-followup@dhs.gov
�¢ï¿½� Vermont Service Center : vsc.ncscfollowup@dhs.gov
�¢ï¿½� Nebraska Service Center: ncscfollowup.nsc@dhs.gov
�¢ï¿½� Texas Service Center: tsc.ncscfollowup@dhs.gov
80th day since receipt notice step
4) Call USCIS back and ask them about your Expedite Request, Call your Senator and Congress persons offices to follow up
85th day since receipt notice step
5) Fix an INFOPASS appointment with the local office at https://infopass.uscis.gov/info_en.php for the 90th day
90th day since receipt notice step
a) attend the Infopass interview and have the IO call the service center. They don't issue interim EADs anymore, but can help with status check
b) send an email to cisombudsman@dhs.gov (more info at www.dhs.gov/cisombudsman)
c) send another set of fax, letter, email and call USCIS saying its past 90 days (and that you're no longer working if applicable)
95th day or above - repeat all of the above!!!
Hopefully this guide helps.
For my particular case, the congresswoman and senator's letters were the most useful. But then others have had lady luck on their side. Good luck with your EAD application process, I know it has kept me sleepless, depressed and frustrated for weeks. I dont blame USCIS either, they get over 50,000+ applications every month and probably a million communications of other sort (for other types of applications). Lesson learnt, next time, I'll make sure I start the process at 150 days and mail it on the 120th day.
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