http://www.uscis.gov/portal/site/uscis/menuitem.eb1d4c2a3e5b9ac89243c6a7543f6d1a/?vgnextoid=ddce0b89284a3210VgnVCM100000b92ca60aRCRD&vgnextchannel=ddce0b89284a3210VgnVCM100000b92ca60aRCRD
there's a section:
USCIS Service Centers
If you contacted the National Customer Service Center with a case-related inquiry and more than 30 days have passed and you have not received a response, you may email the appropriate USCIS Service Center with your inquiry:
California Service Center: csc-ncsc-followup@dhs.gov
Vermont Service Center: vsc.ncscfollowup@dhs.gov
Nebraska Service Center: ncscfollowup.nsc@dhs.gov
Texas Service Center: tsc.ncscfollowup@dhs.gov
If you do not receive a response within 21 days of contacting the Service Center, you may contact the USCIS Headquarters Office of Service Center Operations by email at SCOPSSCATA@dhs.gov.
I think everyone can contact them after 21 days contacting ncsfollowup if there's no response.
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• Thank you!! -PD11182005- ♀ (0 bytes) () 07/07/2010 postreply 10:58:59