Asking for help: what does this response from USCIS mean?

Called on June 2. never received an email response, but got it in the mail today:

“… we have to perform additional review on this case and this has caused a longer processing time. Please allow extra time for an Officer to review your application…. Your application remains awaiting review by an Officer and you will be notified as soon as a decision is made.”

Not really sure what it means though. Is the case still under "background check" or else? Can I call them again? Many thanks for any insights!!

所有跟帖： 

• 回複：Asking for help: what does this response from USCIS mean? -863211- ♂ (106 bytes) () 06/08/2010 postreply 06:36:25

• thanks so much!!! can I call them again now to follow up? -000003- ♀ (39 bytes) () 06/08/2010 postreply 06:46:35

• 回複：Asking for help: what does this response from USCIS mean? -PD09282005- ♂ (221 bytes) () 06/09/2010 postreply 08:38:09