請問一個加州駕照的問題

老婆考駕照,考官認定護照VISA過期,經過一番爭執,考試通過。可是DMV以同
樣理由據絕。老婆上一駕照是INDIANA州的。她本可以在加州以外續,但當時正
在TRANSFER TO CALIFORNIA, 所以拖了下來。以下是DMV 的信:

The US immigration and Naturalization Service has indicated that the
documentation you presented with your application did not contain sufficient
information for verification purposes.

請問有何辦法。解!

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