it might help to send a letter to local office

回答: call the customer center for service requestsn20082009-01-28 16:24:05

You can find out the address by going to local office. The police at the gate will give you the address of the local office. The real office where interview are taken, not the InfoPass.
Send a letter to local office with your case information. Hope it helps.
Good luck!
I self have a family member pending. Mine is approved in March 2008.
This is USCIS.

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