I filed my Form I-765 more than 90 days ago and I have not received a decision. Who should I contact?
If you have not received a decision within 90 days of the USCIS receipt date and you have properly filed your EAD application, you may inquire about an interim EAD at your local USCIS District Office or by calling the USCIS National Customer Service Center at (800) 375-5283 or (800) 767-1833 (TTY). You must have proof of identity and any notices that you have received from USCIS in connection with your application for employment authorization when contacting USCIS.