Anybody call NSC today?

I called today and get nothing useful info. Usually a customer service representitive will answer my call but today it is an IO and he told me nothing even without ask my I-485 receipt number. Is this normal? Last Friday I tried to call around 12:30PM(PST) and system response no IO available and transferred my call to National process center. Why do not they transfer my call to customer service?

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• 看起來綠的都是TSC,NSC好象沒動靜？ -tuzhirong- ♀ (0 bytes) () 08/04/2008 postreply 07:58:19