If your case was approved...
After you become a permanent resident we update our records and mail you a welcome notice. Then we mail your new permanent resident card. If you move before you get your card, call customer service at 1-800-375-5283 when you move. You should also call customer service if any of the following occur:
* You received your welcome notice or card, but you believe there is an error.
* It has been more than 30 days since you became a permanent resident, and you have not received your welcome notice.
* It has been more than 30 days since you received your welcome notice but you have not received your new card.
* You have questions about your new status as a permanent resident.
After you become a permanent resident we update our records and mail you a welcome notice. Then we mail your new permanent resident card. If you move before you get your card, call customer service at 1-800-375-5283 when you move. You should also call customer service if any of the following occur:
* You received your welcome notice or card, but you believe there is an error.
* It has been more than 30 days since you became a permanent resident, and you have not received your welcome notice.
* It has been more than 30 days since you received your welcome notice but you have not received your new card.
* You have questions about your new status as a permanent resident.
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