Sue them may be the best way for your situation. We have similar experience, writing letters do not work, but keep those evidence for your WOM.
file WOM
所有跟帖:
• could u pls give a link for WOM -wenxin- ♀ (64 bytes) () 12/18/2007 postreply 19:51:34
• see here -sagogo- ♀ (33 bytes) () 12/18/2007 postreply 19:54:57
• 回複:could u pls give a link for WOM -donkeyroad- ♂ (29 bytes) () 12/18/2007 postreply 19:55:34
• it is frustrating, but nothing can be worse than just wait -sagogo- ♀ (122 bytes) () 12/18/2007 postreply 19:58:34
• Thank you all, Pjiang, Donkeyroad, sagogo -wenxin- ♀ (0 bytes) () 12/18/2007 postreply 20:13:12