回複：回複：終於趕上了末班車, TSC NIW, Who is the Ombudsman?

If you are experiencing difficulty with a particular immigration case and wish to submit a case problem, the Ombudsman will forward your case problem to USCIS for further action on your behalf. The office of Ombudsman was created by the U.S. Government to resolve problems within the United States Citizenship and Immigration Services. The Ombudsman does not charge for his services. If you wish to submit a case problem, please be sure to utilize the following resources before submitting a case problem to the Ombudsman:

Note: CIS Ombudsman is not part of U.S. Citizenship and Immigration Services (“USCIS”). The CIS Ombudsman is a separate office within the Department of Homeland Security dedicated to improved national security, efficiency, and improved customer service in the immigration benefits process.