2. Don't use the word "waiter" or "waitress" because they are "flight attendents". Be careful here. And you probably want to fine tune your English.
3. Don't worry about evidence. For this kind of matter and especially for the first complaint letter, the airlines just assume that it be true.
As others pointed out, you should have tried to have the issue addressed when you were aboard. You may talk to the lead flight attendent. But it's too late now. So, good luck.