回複:回複:回複:possible loss of I-485 package in NSC

回答: 回複:possible loss of I-485 package in NSCjuly2nd2007-08-29 08:23:44

No. I called weekly and even this morning. The customer service won't transfer you to the officer anymore unless the case is over 90 days. I had the same situation asked why the process date is 7/24 while the 7.2 case had not got any receipt. The customer services said they don't know what was posted by USCIS but the policy they got right now is to wait till 90 days.

calling number:
Customer Service Number & Options - 800-375-5283

When you call customer service - 800-375-5283 after you choose option # 1 for English I think, please follow instructions carefully so that you will be lead to an immigration officer (IO). Following are the options you choose if I remember correctly:

option # 2 - - - option # 2 - - - option # 6 - - - option # 2 - - - option # 2 - - - option # 1

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