這樣可以打電話到TSC: 1-800-375-5283---select 1—select 2—select 2—select 6—select 1—enter your SRC number—select 1—select 1—select 3—and select 4 to speak to a TSC representative.
查詢case的status好像不是那些TSC representative的本職工作.但是根據我的經驗,絕大部分TSC的representative都很helpful.個別representative會堅持讓你打電話去national customer service(我們都知道打那電話一點意義也沒有),不用和他/她爭執,掛了重撥,再找另一個representative就好了.
希望大家都能很快拿到綠卡.
我每次在電話裏都是這麽開頭的:"Hi, I have an I-485 applicaiton pending for more than xx months, and the online case status has never changed, I wonder what's going on..."每次這麽說好像都有效果.可能是讓他/她覺得這個case有什麽問題吧.然後他/她就會要receipt number,有時候還要A number,查出最新的狀態.隻有一次我說:"Hi, I have an I-485 applicaiton pending for more than xx months, and I want to know the latest case status".那個representative就是不願意給我查,堅持讓我打電話去national customer service.