轉載 How to talk TSC directly.

Suggestions:

1. Talk Directly to TSC , use regular customer server no on receipt, and call them since u have issue with 485 receipt to hear msg (error in system), use either ur EAD or other any applicaiotn previously u have. (I used my OLD EAD receipt to connect directly), when u hear the status, u have option to go further more option, and one of option they would ask "IF YOU have Multiple applcaion" select that option and that connect to TSC directly, there is a nice lady who picks up phone , be nice with her, talk politley with her on ur concerns. and I found her very helpful her. see what they say.


And about Namecheck, check this out. or u may wirte regular mail to them but before, I would like u to read and und the procedure/ and what other ppl are doing.


FBI Fingerprint Status [phone]
FBI Name Check Status (Main Line) [phone]
FBI NNCP Public Inquiry Voice Line [phone]
FBI Name Check Inquiry Fax [phone] (Mention Name/DOB/A#/Ph#/Addr#/Email/Fax)
FBI NNCP Analyst Diane Berger – [phone] (Do not nag the analysts)
FBI NNCP Supervisor Renee Morton – Call the FBI main line and ask for this person.
FOIPA Contact Person Debbie Beatty [phone]
FOIPA Fax Inquiry (202)-324-3752



William L Hooton
Assistant Director, Records Management Division
Federal Bureau of Investigation
Room 11703
935 Pennsylvania Avenue N.W
Washington DC 20535-0001


Cut and Paste FOIPA form
http://foia.fbi.gov/privacy_request.pdf
FBI NNCP (National Name Check Process) email address..
[e-mail]
Sum Total of Useful Links
http://www.fbi.gov/congress/congress03/hardy102303.htm
http://www.fbi.gov/congress/congres...rrity071003.htm
http://www.house.gov/science/hearin...b25/garrity.pdf
http://groups.google.com/groups?q=g...=en&lr=&ie=UTF-
8&selm=Es7Lb.85895%24I07.420177%40attbi_s53 _(Search google groups for postings by aurora for name check info)


Name Check usefull links... U must read

http://www.immigration.com/faq/uscitizen.html#219
http://boards.immigrationportal.com...tachmentid=8181
http://boards.immigrationportal.com...achmentid=10678



Note: Before u send letter always check the latest supervisor/Asst Director/ Director name of Name check division from their web site.


Good Luck

http://www.immigration.com/faq/uscitizen.html#219
Q41 How do I check status of name check or file an FOIPA?
A41 Checking status of name check and how to file an FOIPA compiled by Rahul Kumar, our community moderator from the Citizenship forum
I contacted the USCIS regularly from Jan ' 04 (I applied in Aug'03) and was told my security check is pending. I contacted the FBI directly who told me that they received no request for a name check from the FBI. I did this on 2 separate occasions. I had no idea if my name check was submitted or not.

By March I was fed up and I contacted my Congressman who initiated a request on my behalf to the VSC Congressional Office. Initially they told all my security checks were completed. However it was not so. The name check's status was visible in a separate screen and not the main screen from where most people usually look to see. Aha! I found that out also. Also, the agent at the VSC showed me a copy of my file which had "Indices-Popular" as the result for my name check. I later understood this meant it was not completed and that my name had too many matches.

After 2 months I was able to independently confirm that the FBI received my name check request in Oct 03. In the meanwhile I convinced my Congressman's office to contact the FBI liaison and that person too confirmed this. I asked the Congressman if he could send an expedite request (this was in May ' 04) as the name check was pending from 7 months already . The liaison told him that the department was overburdened and was not accepting expedite requests. The basis for my request was congressional testimony of Agent Hardy/Garrity that 98% of name checks are completed in 120 days at the most!

I called the FBI's office (Agent Hardy's office) and spoke to the secretary Ms. Gertie Goldsmith. She was just able to tell me that my name check was pending and faxed responses are taking well over a month to be responded to and that its common to see people wait over 1 year. I was not willing to take this for an answer.

I started searching the newsgroups, both Deja, and forums like this for answers. I became a Search Engine Robot! I searched and searched again. I found out one phone number of an analyst – Diane Berger. I called her a few times (tried 10-15 times before I could speak to her). She was very vague too and asked me to contact USCIS to send an expedite request. No answer on why it was delayed or what i could do about it.

I also got hold of a voice mail where one could inquire their name check status. They were supposed to respond within 48 hrs. Never did. I called this hotline EVERY SINGLE WEEK. Many times the hotline would not accept messages and I would call the main office and complain. They would take it down and then – do nothing.

I was so desperate that I started making statistical predictions as to when this analysts would pick up their phones. A few times when I called I would get a buzy message indicating she was on the phone. I knew that if I called immediately after she hung up, I could speak to her!! And it did work a few time. Most of the time the phone would just ring and ring and ring!

In the meanwhile I filed a FOIPA request (Freedom of Information and Privacy Act) with the FBI. This tells you if the FBI has any records on you or not. Not all the information they have on you will be made available as they are exempt from this law. I got a response in 10 days saying that they had no record on me and the result was a "No-Records". This FOIPA is also handled by David Hardy's department and this proved to me that they both go off the same records and my delay is purely administrative and provided me with ammo to fight my case.

Anyway, my Congressman finally wrote to the FBI Congressional office headed by Asst Director Eleni Kalisch who forwarded my plea to Asst Director William Hooton. I had written a personal letter to my Congressman begging him for support with my case as I had such valid reasons and everything to lose. I also cited reasons and facts (mostly from congressional testimony).

I later wrote personally to both these above mentioned Asst Directors by certified mail and made my strongest plea for help. 12 days after I wrote this I got word my name check was completed. Now who's letter made the biggest difference (mine or my Congressman's) ? I don't know. I don't want to know. As far as I can see I owe my Congressman who is one of the few politicians I have the greatest respect for.

It took about 277 days for my name check to get completed. I faced great hardship mainly as I wanted to get married to my fiancé in India and this was causing delays . I was not willing to take no for an answer and I knew I deserved an speedy name check – I had never been in any kind of trouble with the law.

I have to thank people in this forum as most of my knowledge is from dealing with you all. Thank You. Wish you the best of luck with your Name checks and Citizenships.

PLEASE DOWNLOAD ENCLOSED PDF FILE for Name Check Info


Name check
Name check addendum
Name Check vs FOIPA

(Posted on 15 February 2005)