Internet provider Dodo has accepted some of the blame for an outage that stopped millions of Australian web users from going online this afternoon.
The outage, which lasted for 40 minutes from 1:50pm to 2:30pm (AEST), affected Telstra customers nationwide for mobile and fixed broadband.
Dodo has admitted to playing a role, with managing director Larry Kestelman telling the Sydney Morning Herald that a minor hardware failure caused big issues.
"To be perfectly frank the extent of what happened was more than anybody could've thought," Mr Kestelman said.
"What it looks like has happened ... is a very minor hardware failure on one of the routers that has caused some big issues between ourselves and Telstra and had a flow on effect to others which it absolutely shouldn't have."
iiNet users also suffered internet problems, but the provider was able to route around the issue, the company wrote on their website.
Hundreds of customers turned to Twitter to vent their frustration over the outage.
"Nice work blowing the internet there Telstra," one user, switch_mullet, wrote.
"Hey #Telstra, have you tried turning it off and back on again?" another angry customer tweeted.
Telstra has three million Big Pond customers nationally.
http://news.ninemsn.com.au/technology/8424665/dodo-gets-blame-for-internet-outage
The outage, which lasted for 40 minutes from 1:50pm to 2:30pm (AEST), affected Telstra customers nationwide for mobile and fixed broadband.
Dodo has admitted to playing a role, with managing director Larry Kestelman telling the Sydney Morning Herald that a minor hardware failure caused big issues.
"To be perfectly frank the extent of what happened was more than anybody could've thought," Mr Kestelman said.
"What it looks like has happened ... is a very minor hardware failure on one of the routers that has caused some big issues between ourselves and Telstra and had a flow on effect to others which it absolutely shouldn't have."
iiNet users also suffered internet problems, but the provider was able to route around the issue, the company wrote on their website.
Hundreds of customers turned to Twitter to vent their frustration over the outage.
"Nice work blowing the internet there Telstra," one user, switch_mullet, wrote.
"Hey #Telstra, have you tried turning it off and back on again?" another angry customer tweeted.
Telstra has three million Big Pond customers nationally.
http://news.ninemsn.com.au/technology/8424665/dodo-gets-blame-for-internet-outage
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