Ebay 買的修理空調壓縮機工具更新

來源: 色大膽小於 2018-11-07 10:59:47 [檔案] [博客] [舊帖] [給我悄悄話] 本文已被閱讀：次 (8357 bytes)

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原帖： http://bbs.wenxuecity.com/auto/482922.html

10 月 28 日，從 Ebay收到兩個電郵。第一封是說賣家通知Ebay貨已寄出。第二封比較奇怪：

We're writing to let you know that we've removed an item you recently won due to concerns with the seller's account:
232975318028 - Combo 3 5cfm 1/4hp Air Vacuum Pump HVAC R134a Kit AC A/c Manifold Gauge Set

Since you've already paid for the item, you don't need to do anything else. If your item hasn't arrived yet, it should arrive soon. If it doesn't, then you'll want to open a case in our Resolution Center. You can learn how to do this, plus find timelines for opening cases, at:
http://pages.ebay.com/help/buy/item-not-received.html

If you're unable to open a case on eBay, contact your payment service provider to verify the status of the payment and to request a refund or cancellation if needed.

We wish you all the best on eBay and hope your future experiences are pleasant and successful. If you have questions, please click "Help & Contact" at the top of most eBay pages.

eBay still has lots of other great deals. Go to http://www.ebay.com to shop. We hope to see you soon.

Thanks,

eBay

看完這個，我立刻私下聯係賣家，問他們咋回事，貨為啥被Ebay拿掉了。等了兩天，沒有回複。

通過Ebay給賣家發了相同的詢問，目的是留下官方證明，我已提出疑問。

仍然沒有回複。

最後隻好要求Ebay介入。即 open a case in our Resolution Center. Ebay 回複神速：

We're sorry to hear that you didn't receive the item you purchased. Your request is open, and we've asked the seller to respond and resolve your issue by Nov 7, 2018.

If you don't hear back or can't work something out, you can ask us to step in beginning Nov 7, 2018. If that happens, we'll review your request, gather any new info we need, and make a decision within 48 hours.

11月5日，賣家聯絡了 Ebay，Ebay 給我致函：

The seller has asked eBay Customer Support to review this case and make a final decision.

We'll review the case details, such as messages sent in the Resolutions Center about this case and other emails sent through eBay between you and the seller. If we have questions, we'll get in touch with you. We'll get back to you within 48 hours.

You can view the details of this case in the Resolution Center.

今天， 11月7日，Ebay 退款給我。

Unfortunately, we didn't receive valid tracking information from the seller. We're sorry you had a problem with your purchase.

We've issued a refund of US $20.00 back to the original funding source you used to purchase this item. The refund includes the purchase price plus original shipping. Please allow 48 hours for it to process.

至此，我認為此事終結。