分享一下最近參加的人事部Self-perception（自我認知）培訓。
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Domain
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Competencies（能力）
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Techniques（技能）
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Self-perception
自知
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- Understanding how you respond emotionally to the world around you
- Understanding what makes up your core values or beliefs
- Recognizing the framework that controls your reactions and powers your intuition
- Identifying your strengths and weaknesses, and the situations or actions that trigger your emotional responses
- Interpreting your goals and feelings
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- Take personality tests
- Examine what's going on inside you at any moment of your working life
- Observe yourself, seeing yourself as others see you
- Observe your own emotional responses and analyze how they make you act
- Analyze the reasons beneath your responses
- Solicit feedback frequently and from a variety of sources
- Record your reactions and thoughts
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Self-management
自控
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- Regulating your emotions
- Controlling or redirecting disruptive emotions and impulses
- Adapting positively to changing circumstances
- Establishing calmness and emotional equilibrium
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- Stay calm during a crisis
- Interrupt negative patterns
- Reinforce positive tendencies
- Reduce stress
- Talk things through
- Write feelings down
- Motivate team members during adverse circumstances
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Social perception
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- Utilizing empathy to understand how others will react emotionally
- Ensuring that all team members feel included and listened to
- Recognizing interpersonal signals and their meanings
- Gauging what it is like to stand in someone else’s shoes
- Finding common ground
- Recognizing the culture of the team or organization
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- Take an interest in others (active engagement)
- Listen first to what others think
- Interpret body language and the subtext of conversations
- Rephrase what team members say
- Be sensitive to what energizes team members
- Tap into the source of the team’s emotion
- Look for the interconnections within a room
- Track emotions during meetings
- Monitor and analyze collective feelings
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Social skills
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- Managing other people’s emotions within a social context
- Being able to communicate clearly and interact comfortably with others
- Using your understanding of others’ emotions to move them in a desired direction
- Gaining respect and trust from the team
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- Let others explain themselves first
- Consider how your own feelings might be strategically restrained
- Be honest about your feelings
- Give clear reasons for your feelings
- Search for practical solutions
- Accept responsibility for your feelings
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