在 ＰＬＡＴＥＰＡＳＳ 州租車要當心隱藏的收費

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從丹佛北的I－25去丹佛機場，本來走 I－２５轉I－７０就可以了。可GPS領我上了I－２５轉 E－470的收費路。

上就上吧，幾塊錢雖然有點心疼，還掏得起。可一路下來光看到收多少錢的牌子和無數對著你照相的照相機，一直到出了收費公路，就是沒有收費口！

就這麽一直納悶到機場，趕緊上網查，原來那收費路沒有收費站，是靠照車牌號，然後寄收費單。

我是租的車，租車公司收到帳單再從我的信用卡裏扣？或許租車公司已經跟收費單位有合同，早就交過了？要過一段時間才知道。

今天賬單忠於來了. 搶錢？總共收費應該$13.60，看了別人的抱怨貼才知道，他們可以收你實際收費額的１６００％　！！

在ＰＬＡＴＥＰＡＳＳ上列出的這些洲，都有這個問題 https://www.platepass.com/locations/

 

9/25/2014 12:00:00 AM	10/9/2014 12:00:00 AM	$33.40
	Invoice Detail Date Description Amount 9/13/2014 Toll Charge: PLAZA E 1:14:29 PM E-470 $3.40 9/13/2014 Toll Charge: PLAZA D 1:05:47 PM E-470 $3.40 9/13/2014 Administrative Fee: 4 days @ $4.95/day, Max $24.75/month $19.80 9/17/2014 Toll Charge: PLAZA D 9:21:45 AM E-470 $3.40 9/17/2014 Toll Charge: PLAZA E 9:12:28 AM E-470 $3.40

我把賬單調出來了，租車共４天，其中有兩天用了收費路，雖然是ＧＰＳ帶的，但還是我的責任。所以那兩天收手續費也說得過去。可是實際手續費是收４天，也就是說你用不用，每天都照收不誤。

最關鍵的是，租車的時候沒人告速我會有這項收費。當然，你要認真，他們一定能從租車合同眾多螞蟻一樣的小字裏找到對他們有利的條款，並說你已經簽字同意了。這樣對待自己的顧客？算不上“大氣的美國文化”吧？

這個生意很賺錢嘛，比如在一個月裏，有８個人租車，假設每人租４天，那麽共可收取手續費　$19.8 x 8 = $158.4 vs 固定的　$24.75/month

出租車公司要真替客戶著想，可以給每輛車都交月費，然後根據租車的天數來平攤到個人. 我認為他們已經交了月費, 再通過這種收費方式牟取更高的利潤.

有必要點一下這個租車公司的名字，大家在丹佛租車要小心，特別是在　ＡＤＶＡＮＴＡＧＥ租車公司。

下邊是網上找到的眾多抱怨之一，那人比我還慘，自己每次都停車交過路費，最後還被再次在信用卡上收費!

Advantage Rent-a-Car - Beware of Yet Another Rental Car Scam

Jun 20, 2013, 9:25 AM

 

We rented a car from the Advantage location at 7640 Narcoosee Road in Orlando in May 2013. The price was $267.05 for two weeks, including all taxes, fees and a full tank of gas which was very reasonable. Having them gas up the car when you return it is a very economical and convenient option, provided you return the car on empty because they will charge you for a full tank regardless of the amount in the car when you return it.

We always check with our insurance company and the credit card we use for the reservation to ensure we are covered so we don't have to utilize the rental car company's usurious insurance rates. We bring our own GPS or use Google Maps and we pay cash at toll booths. We take time and date stamped pictures of the vehicle when we pick it up and when we drop it off to document existing damage and prove the car was undamaged when it was returned. In other words, we do everything we can to take advantage of low rental rates and not allow the rental car company to drive up fees.

Imagine my surprise when our credit card was charged $16.66 for tolls. According to Advantage, we went through a toll point without paying the $1.00 toll and the transponder on the vehicle, which we had specifically requested not be activated, recorded the charge. We stopped at every toll booth and paid for all tolls in cash. The route we supposedly used is not one of the cashless toll roads either.

The call to Advantage was very unsatisfactory. According to them, they don't charge, it is the evil Plate Pass who is responsible. Next call was to Plate Pass which is also a waste of time. Apparently it is okay to charge you 1600% more than the actual charge that you supposedly missed.

Last call was to my credit card company where I explained that while I had authorized Advantage to use my credit card for the reservation, I did not authorize them to give my credit card number to Plate Pass. Since it was a small amount, my credit card (TD Travel Visa by the way) reversed the charge. Great customer service on their part. Therefore I would advise customers that in addition to all of the other precautions you need to take when renting a car, you also need to watch the sales person disable the transponder so you will not be charged after the fact in this ridiculous money grab. US lawmakers, this should be on your radar.