Virgin Mobile Phone Servis

It's nice to have you with us.In this email, you'll find your Virgin Mobile phone number & network ID, instructions on how to program your phone (in case you haven't already done that), and info on how to get in touch with us. Okay, about your phone... Your Virgin Mobile Phone Number: Your Virgin Mobile Phone's Network ID: Before you can start talking on your new phone, you’ll have to program it. If you haven’t done that yet, follow the simple steps below. You can also find an interactive guide to the process among the “How To’s” on our Web site: http://www.virginmobileusa.com/help/home.do. (A lot of other great tutorials are there as well – like how to set up your Voicemail and how to send text messages from your phone.)How to program your phone…1) Turn on your phone.2) Press ##VIRGIN (that's #-#-8-4-7-4-4-6)3) If your phone says “Programming”, then follow these steps. If your phone says “Service”, skip to step 4. a) Scroll down to Activate Phone and hit OK. b) Your screen will say, "Do you want to activate your phone now?" Select Yes. c) Your phone will connect to the network, and the screen will say “Hi. Press Start to continue the activation process”. Scroll down to Start and hit OK. d) Your phone will say “We’re getting your phone number for you,” then your phone will display your new Virgin Mobile phone number. Write it down. e) Scroll down to Finish and hit OK to complete the activation process. f) Your phone will turn off and back on by itself. That means you’re all set!4) If your phone says Service, follow these steps:a) Press the Left Option Button to select Service. b) You are now in the programming menu. Scroll down to Edit and press OK. c) Your screen should say, "Edit MDN - enter ten digits..." If any numbers appear on this screen, delete them by pressing the Back key. Enter your 10-digit phone number. Then press the Left Option Button to select OK.d) This next screen says: "Edit MSID - enter 10 digits..."If any numbers appear on this screen, delete them by pressing the Back key. Enter your 10-digit MSID / Network ID (skip any zeros at the beginning, if you have them). Then press the Left Option Button to select Done.e) You'll get a message saying your programming is complete, and your phone will turn off and back on by itself. That’s it – you’re done! Nice work.If you have any questions about your new phone, here's a link to all kinds of great information: http://www.virginmobileusa.com/help/helpDetails.do?tier=phones&category=VMK127_phone&topic=VMK127_program#VMK127_programIt might take a couple of hours to get you set up on our network, so we’ll send a text message to your phone to let you know when you can start talking.It may take up to 4 hours for VirginXL, Voicemail, and Top-Up features to come online. But we bet you’ll find us worth the wait.If this is the first time you’ve activated this phone, we’ll automatically add some starter airtime to your account as soon as your phone setup is finished! If you have any other questions about your Virgin Mobile service, please visit http://www.virginmobileusa.com/. Or, call us at 1-888-322-1122 or by dialing *VM from your Virgin Mobile phone.Welcome to Virgin Mobile!