你應該去問保險公司，而不是這裏猜

這些都是我的猜想。

Home equity loans，
cannot imagine any dispute here. 

preperty tax assessment,
it probably means appealing high property tax assessment. 

refinancing of home,
cannot imaging any dispute

sales or purchase of home,
probably means reviewing contract, backing out of a contract and getting deposit back. 

security deposit assistance, 
dispute on rental security deposit is fairly common.