Cathay Pacific CEO said he would lead a cross-department task force to enhance the company’s “customers first” culture, ensuring its service had a solemn and polite image, while also improving it quality.
Asked if he would hire more Mandarin speakers as cabin crew, Lam said he would not rule out the possibility.
坐過一次國航，空姐對說普通話的中國麵孔也是如此，打著官腔的冷漠一望便知，轉身對老外立即換了另副麵孔。
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何止國航，全球航空公司對待國人大多如此，不妨換個思維，國人是不是也該找找自身原因呢，尤其那些動不動就爆粗動粗的人