回複：支票被人存了

That's citibank's professional negligence.

Citibank should check the person's driver license. That's bank rule.

You'd better email citibank and ask them if you don't have any photo ids, can you deposit a check to your account but the check does not issue to you. Remember don't mention you have such a case.

Tell us what they say and then we can tell you what we can do next step.

basically, that's citi bank's fault. They must reimburse it.