謝謝您的分享，現在請立即做下件事 (詳細的程序見後)
如果您不想日後車保的費用增加，你需要取的這個監控的 footage
你有最多72小時的時間取得，(因為一般的店家，不會保留這些錄像太久)，所以既然你已經報警，你在周一應該聯絡當地警局，取得這個案件的流水號，然後寫掛號信給這家店的管理(或是客服)，要求對方保留證據，同時給您一個拷貝(對方有可能拒絕給你，但是一旦收到信件，必須保留這段時間的錄像，如果日後警方抓到這個碰撞的人，你事實上可以對其提出民事求償，這是你就可以要求法院出具命令索要證據，要求對方提供錄像，當然這不是重點，重要的是，如果日後你的保險公司要脹保費，你有證據證明這不是您的錯，可以據理力爭，老貓幹過，同時贏得最終的決定，但是這是在打了超過 20通電話之後.... 嘿嘿 !)
To get store security footage, act fast, file a police report (if an incident occurred), and send a formal, detailed written request to the store manager/legal department asking them to preserve the video for a specific date, time, and location, ideally within 24 hours, as stores often only save footage briefly and may require legal action like a subpoena for release.
Step 1: Act Quickly & Gather Details (Within 24 Hours)
Time is Critical: Footage is often overwritten quickly (days/weeks), so request it immediately.
Incident Report: If an incident (theft, injury) happened, file a report with local police and get the report number.
Key Info: Note the exact date, time, and location of the incident.
Step 2: Contact the Store
Identify Contact: Find the store manager, security head, or corporate office.
Formal Written Request: Send a polite, detailed email or letter. Include:
Your full contact info.
Exact incident details (date, time, location).
Purpose (e.g., personal injury claim, theft investigation).
Police report number, if applicable.
Request Preservation: Ask them to preserve the footage, not just provide it.
Step 3: Follow Up & Escalate (If Needed)
Legal Help: If the store denies the request, an attorney can issue a formal preservation letter or subpoena, which carries legal weight.
Police Involvement: A police request or warrant significantly increases the chance of the store releasing footage.
Understand Policies: Stores may have policies to hold footage for incidents reported to law enforcement, especially major ones.
