Sure. All facts, no accusation.

來源: 於 2022-12-08 15:25:53 [博客] [舊帖] [給我悄悄話] 本文已被閱讀：次

No such talk as: "They cheated me",  "They are the worst company I dealt with",  "The customer representative lied to me". 

Yes to:  "I felt cheated".  "I am so embarrassed",  "They made me angry".