I think she is guilty as charged.
she doesn't have to admit her guilt. but any fair minded people can see though her tricks. What is the point to shop at the shop you never can afford and try all the clothes. And she happened to have not just one but two identical clothing like Macy's minus labels.
Macy's security might rough handle her, that just served her right. Anyway without physical injury no one will award her any damage. she obviously lives in a fantasy land.