請教老貓及其他有經驗的朋友： 怎樣處理鄰居的抱怨

我們住在麻州。去年租了一個三樓的 apartment. 二樓住著一個美國女人。起初幾個月相安無事。可近兒個月，這個女人開始抱怨我們晚上的燥聲影響了她的休息。她上來和我們談過一次。我們跟她說我們會很注 意。讓她一周後再上來和我們溝通一下。但是她再也沒上來。我們以為問題解決了。誰知道她告到了HOA;。而且不停地發郵件給我們的landload. 如下是其中的一封郵件。
This is the follow-up email regarding your tenants in 31D. The noise level has been a little better, however it is still at a level that I cannot live with.

January 9, 2014 ... 12:43 a.m. - 1:07 a.m. ... banging in the master bedroom (THIS WOKE ME UP)

January 10, 2014 ... No noise (this is after I sent an email to you)

January 11, 2014 ... 9:41 p.m. ... banging in the living room.

January 12, 2014 ... 10:49 p.m. ... stomping in the master bedroom

January 13, 2014 ... 1:06 a.m. ... stomping in the master bedroom (THIS WOKE ME UP)
                                 10:56 p.m. ... stomping in the master bedroom

January 14, 2014 ... 12:09 a.m. ... stomping in the master bedroom (THIS WOKE ME UP)
                                  10:09 p.m. ... stomping in the master bedroom
                                  11:31 p.m. ... stomping / banging in the living room and master bedroom

January 15, 2014 ... 11:49 p.m. ... stomping in the master bedroom

As you can see, it is a little better. Unfortunately, the noise that is still happening is still waking me up. I don't know what they are doing at these hours but they need to be aware that there are other surrounding residents that should be respected.

Moving forward, I will be sending another email in a few days to let you know what's going on.



其 實我們自認為是很安靜的租客。我們倆人都是專業人士。沒有小孩和我們同住。平時我們特別注意，也沒有什麽特別的活動，如聽音樂，看電視，接待朋友等。因為 很早上班，所以我10點就休息了。我先生會晚一些。基本也在12點前。我們不知道為什麽這個女人不停地抱怨。這件事搞得我們都快得受不了.總不能我們坐在 家裏一動不動吧

請教老貓及其他有經驗的朋友，在這種情況下，我們該怎麽辦? 例如，是否可以找到一個講理的地方？ 是否有辦法證明我們沒有製照這樣的噪聲，至少沒有超過噪聲的標準？