Make sure the case number is entered correctly
https://egov.uscis.gov/cris/Portfolio/CaseStatusSearch.do?appReceiptNum=SRC1290012345
The case number has no - or space. Three letters followed by the numbers.
https://egov.uscis.gov/cris/Portfolio/CaseStatusSearch.do?appReceiptNum=SRC1290012345
The case number has no - or space. Three letters followed by the numbers.