Yes, we had the exactly same experience.
We applied for visa extention for my in-law last Dec, and did not received anything. In this April, I wrote letter to our state Senator Biden (VP-elect) whose office contacted the immigration office and helped us to expedite the visa process. My in-law got her extentin in early May and left just on time. So you may want to try your state senator
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Sorry, we did received the receipt but did not received the exte
-greenmount-
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12/08/2008 postreply
09:47:34