買家open case後, 我就report buyer Misuse Buyer Protection. ebay馬上判我敗訴,我估計是電腦自動做的,夜裏收到的case結果.我不服, appeal了,說明我寄的是嶄新的東西,買家退回的東西是舊的壞的. customer support最後判我勝訴,理由是returned item is not in its original condition. 我的感覺是appeal之後會有真人來review case.