eBay refund question

來源: 2010-11-24 07:51:48 [博客] [舊帖] [給我悄悄話] 本文已被閱讀:

I promised to refund a customer for product doesnt work well.

But I dont know how much I need to refund to him. Should I refund price+ shipping or just the price?

Thanks for your help.