volume down + power button
Alternate Method
- Press the Power button for 3 - 5 seconds.
- Select Power off.
If the device isn't responding proceed with step 3.
- Remove/replace the battery.
- Press and hold the Volume down key then press and hold the Power button for 3 to 5 seconds.
- When the HBOOT screen appears, release the Volume down key.
- Press the Volume key to select FACTORY RESET then press the Power button.
This boot process takes several moments. If the device hangs or freezes, remove/replace the battery.
- Perform Initial Activation/Setup.