how to remove (ZT)

I removed this from my daughter's Vista laptop last night. It's very pernicious. It wouldn't allow opening windows defender or going onto the internet to get anti-malware downloads. Avira did not recognize it. I did the following:

Shut down and restart in safe mode (tap F8 repeatedly during startup to get black and white safe mode screen). Click repair system and then open system restore. Choose a restore point prior to the infection. I picked one from 2 days ago. This stopped the pop ups. Then I got onto the web and downloaded anti-malware (the free version) from malwarebytes.org. The full scan took an hour and found 2 infections - a trojan and spyware. Her computer is now fine.

A possibly easier approach you could try would be to open task manager and look for the program and stop it and then run or get anti-malware. If the virus wont let you open taskmanager, you can find it in C:programs, rename it and then open it.

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• 回複：how to remove (ZT) -aijiamama- ♀ (6 bytes) () 02/22/2010 postreply 12:03:53