6. “It’s not my fault.” -- But it is still your problem.

來源: 於 2012-03-28 13:19:07 [博客] [舊帖] [給我悄悄話] 本文已被閱讀：次

6. “It’s not my fault.”

Are you a whiny 8-year-old or a take-charge professional? Assume responsibility and take steps to fix a problem that you did, in fact, create. And if you are being wrongly blamed for a problem, saying “Let’s get to the bottom of this” or “What can we do to make it right?” is much more effective than saying “It’s not my fault.”